DISC Overview

A smooth and high-functioning workplace does not happen by accident. It requires an intentional blending of talent, motivation, clearly communicated and understood objectives, and much more to reach optimum performance.

The DISC profile is a simple, practical, and easy-to-remember model that focuses on individual patterns of external, observable behavior and emotions. It measures the intensity of characteristics using scales of directness and openness to create a unique blend of four behavioral styles. They are:

• Dominance (D)
• Influence (I)
• Steadiness (S)
• Conscientiousness (C)

When a person uses the DISC model, they can identify their own blend of styles, recognize and adapt to the styles of others, and develop a better communication process that allows them to interact effectively with others to build mutually beneficial relationships. This is applicable in any setting, including working with teams, sales, leadership, or in other business and personal relationships.

Using DISC can provide insight into motivations, causes of stress, problem-solving processes, and ways to respond more effectively to conflict. When these items are identified for each team member, it leads to better working relationships both internally and externally. For example, salespeople using DISC develop finely-tuned selling skills based on identifying and responding to a customer’s style.

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